Efficient Shipping Solutions: Malaysia’s Premier Logistics Providers
The success of your online business sometimes depends on the reliability of your logistics provider. In this post, we will share with you our list of the most sought out Malaysia logistics partners according to our research. But first here are some top factors to consider when deciding on a Malaysia logistics provider:
Good Customer Service
Delays during delivery are sometimes inevitable. So, to keep customers happy, your logistics provider needs to have fluid lines of communication and effective problem solving. The CS of the logistics provider should be one that prioritizes responsiveness towards customers. Otherwise, this will result in increased cancellation rates as well as negative customer reviews that will impact how future consumers will view your brand in the future. We recommend that you look at customer reviews of your target logistics providers to see which ones are commended for good customer service.
Safety Record
Get familiar with common feedback both sellers and customers have about the logistics providers you’ve set on your eyes on.
If a customer has not received his parcel due to lost items by the courier, this incident will still impact your business in terms of brand reputation.
There are also instances when a customer returns a product and due to some unforeseen circumstances, your product becomes lost or damaged when it arrives in your warehouse.
The safety record of a logistics company is almost never a coincidence. Look at the performance of the logistics provider from both perspectives of other sellers as well as reviews of customers.
Real-Time Tracking Features
Online buyers prefer to be updated about the status of their order while it is in delivery as it helps them anticipate if they need to assign someone to receive their item.
Despite the emergence of eCommerce, there are some stable logistics companies that do not have real-time tracking capabilities into their logistics systems. Therefore, it is important to identify logistics companies that are most compatible with online selling.
Malaysia Logistics Providers For eCommerce Brands & Sellers
We’ve compiled a list of Malaysia Logistics providers along with a set of criteria to help determine if it meets the needs of your online business.
1. DHL
Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL back in 1969. It is known for its vision to revolutionize the world of logistics. One of its recent achievements is the successful three-month trial of the parcelcopter. This is an automated chopper that brought parcels back and forth to the community of Reit am Winkl. The parcelcopter only took 8 minutes to deliver what a regular car would have taken 30 minutes. DHL is a leading Malaysia logistics provider that currently works with 380,000 people in over 220 countries, delivering 1,588,000,000 parcels per year.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
2. Kuehne + Nagel Malaysia
Kuehne + Nagel Malaysia has an extensive global network that can support in delivering your parcels from Malaysia to the rest of the world. It is part of the Kuehne + Nagel Group which has
125 years of freight forwarding experience and is considered to be one of the global leaders in terms of supply chain management.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
3. Tiong Nam Logistics
Before Tiong Nam became an Malaysia logistics provider industry leader, it started off as a small-scale cargo business that focuses on consolidated cargo and micro-distribution in Peninsular Malaysia. Eventually, it was able to establish itself as a bonafide organization and expand to Singapore, Vietnam, China, and other ASEAN countries. It also introduced additional services into its company such as last mile delivery and warehousing.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: No
Application on Google Store: No
4. TASCO Berhad
TASCO Berhad is a Malaysia logistics provider that gives you the following solutions:
- Air freight forwarding
- Contract logistics
- Ocean freight forwarding
- Origin Cargo Order & Vendor Management
TASCO Berhad is part of the global network of Yusen Logistics Co.Ltd which has 514 locations and more than 22,254 employees.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: No
Application on Google Store: Yes
5. CEVA Logistics
CEVA Logistics is a Malaysia logistics provider that is most compatible with large and medium-size national and multinational companies across the globe. It aims to provide end-to-end logistics solutions to its client with the help of its partnership with CMA CGM, another worldwide shipping group.
CEVA Logistics has an integrated global network that operates in over 160 countries 58,000 employees who are all dedicated to provide top notch logistics services.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
6. DB Schenker
DB Schenker provides land transport, contract logistics, supply chain management, and worldwide air and ocean freight services. It has an integrated logistics that is situated in the most important intersections. The aim is to provide an effective link between the carriers and the flow of goods. DB Schenker also gives you value-added services that will ensure that you supply chain is optimized for success and that your business enjoys a seamless flow of operations.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
7. Agility Logistics
Agility Logistics started out as a warehousing firm in Kuwait. Eventually, it evolved and expanded to other parts of the world including Malaysia. It has by far acquired about 40 logistics brands around the world, some of which had already been around since the mid-1800s. Agility Logistics currently have 101 branches in operation across the world with 26,000 employees.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
8. CJ Logistics
CJ Logistics calls itself the one-stop solutions provider for people’s logistics needs. It makes use of the latest technologies to take logistics to the next level. It is connected to a global network that will ease your struggles on crossborder selling. At this time of writing, CJ Logistics operates in 40 countries and 1547 cities, not to mention 279 worksites.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: No
Application on iOS: No
Application on Google Store: No
9. POS Malaysia
It started out as email and postal service and then evolved into becoming one of the leading service providers in terms of supply chain solutions and financial management. POS Malaysia is affiliated with major global networks that helps it service online sellers on an international level. It has more than 1,000 touch points across the country.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes (POS Laju)
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
10. Nippon Express Malaysia
Nippon Express started serving people’s logistics way back from 1872. Among one of its achievements is making it into the global top 5 in logistics companies. Nippon Express has a global network wherein it serves 49 countries allowing you to reach any customer within ASEAN and beyond.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: Yes
Application on iOS: No
Application on Google Store: No
11. DKSH
DKSH Malaysia provides business-related services on a large scale. Their services include sourcing, research and analysis, marketing and sales, after-sales services, and most importantly, distribution and logistics.
This logistics provider is equipped with an unmatched logistics infrastructure and distribution centers that will help you distribute your products across Southeast Asia.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: No
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
12. FedEx
FedEx has a worldwide portfolio of shipping, ecommerce, and business services that aims to connect people and possibilities. It has more than 400,000 employees from different branches around the world that are trained to prioritize safety, the needs of their customers/community, and the highest ethical and professional standards.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes (air freight)
Warehousing: Yes
Application on iOS: Yes
Application on Google Store: Yes
13. GD Express
GD Express is a Malaysia logistics provider that has been providing express delivery domestically and internationally since 1997. At the time of writing, this logistics company has 168 stations, 57 agents, 85 branches, and 6 lodge-in centres throughout East and West Malaysia. GD Express has a fleet size of more than 1000 trucks and vans that its team uses to haul parcels and documents between the stations and the national hub.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
14. Lazada eLogistics
Lazada eLogistics is the last-mile capability arm of Lazada Malaysia. It has an operations model that is based on an ecosystem of logistics partners that uses modular infrastructure along with a state of the art technology to provide better logistics.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: No
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: Partnered with freight services
Warehousing: No
Application on iOS: No
Application on Google Store: No
15. Ninja Van Malaysia
Ninja Van is one of the most well-known logistics companies in Southeast Asia. It is popular specifically due to its express delivery capabilities and flexibility offerings to the recipients of the packages that they deliver.
Customers will have the option to select a pick-up point from where they can obtain their ordered products instead of waiting for it to be delivered to their specific addresses.
Ninja Van covers all countries in Southeast Asia, has served about 570,000,000+ Southeast asian buyers, and delivers 1,000 parcels every minute as per the claims of their website.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: No
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
16. POS Logistics
POS Logistics is a subsidiary company of POS Malaysia. It has a vast logistical business portfolio along with an end-to-end logistics solution including warehousing, container hauling, transportation, freight forwarding, distribution, customs, port clearance services, and shipping agency. POS Logistics have 12 agents throughout Malaysia with 26 branches and a workforce of 1,600 employees.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: Yes
Warehousing: Yes
Application on iOS: No
Application on Google Store: No
17. The Lorry
The Lorry is a Malaysia logistics provider that helps small and medium-sized businesses improve their supply chain by giving them a reliable and on-demand logistics service. Their solution is technology-enabled which means that their logistics systems can effectively improve operational efficiencies and optimize cost.
Tracking: Yes
Domestic/International Deliveries: Domestic
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: No
Delivery Outside of SEA: No
Freight Services: No
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
18. Skynet
Skynet services is a Malaysia logistics provider with over 200 major gateway cities on a global scale which enables their team to accomplish deliverables on time.
It was first established way back in 1988. Over the years, Skynet has come to its climax stage. It now has a fleet of over 800 vehicles with 1,600 employees and 35 hubs countrywide.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: No
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: Yes
Freight Services: Yes (air freight)
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
19. ABX Express
ABX Express is a last mile Malaysia logistics provider that focuses on domestic delivery. It was first incorporated in 1984 in East Malaysia. IN 2018, ABX Express became a subsidiary of Kerry Logistic Network. It currently has 950+ Vehicles operating daily across Malaysia, over 1,500 employees, and 100+ branches nationwide.
Tracking: Yes
Domestic/International Deliveries: Domestic
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: No
Delivery Outside of SEA: No
Freight Services: No
Warehousing: No
Application on iOS: No
Application on Google Store: No
20. J&T Express Malaysia
J&T Express is one of the leading logistics providers in SouthEast Asia. Derivative of its name, J&T Express specializes in speed delivery paired with advanced technology to provide buyers with a tool to constantly monitor the status of their deliverable.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: Yes
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: No
Warehousing: No
Application on iOS: Yes
Application on Google Store: Yes
21. Shopee Xpress
Shopee Xpress is the logistics trademark of Shopee. It gives buyers the promise of delivery that’s completed in the fastest time possible. It is integrated within the Shopee platform and so, your customers on this platform will be able to monitor the status of the delivery of their products.
Tracking: Yes
Domestic/International Deliveries: Domestic and International
Business-to-Customer delivery (B2C) Delivery: Yes
Customer-to-Customer (C2C) Delivery: No
Delivery to South East Asian (SEA) Countries: Yes
Delivery Outside of SEA: No
Freight Services: No
Warehousing: No
Application on iOS: No
Application on Google Store: No
All the information stated above was obtained from our own research and are based from the companies’ respective websites. If you’ve experienced partnering with these logistics providers before, we’d surely love to hear about your experience in the comment section.
